International Orders

California Kisses ships to over 100 countries.

• How do I place an international order?

  To place an international order, please click on “Proceed to Checkout” when you are on the Shopping Cart page.

• Do you accept returns?

  All international orders are Final Sale and we do not accept returns or exchanges. If you have a question about the sizing of a sale item, please call customer service at 1-888-409-1907 or see our Size Chart here.

• Do I have to pay for duties and taxes?

  Please note, all international packages may be subject to duties and taxes and is not included in the price at checkout. California Kisses cannot reimburse customs in any capacity and is not liable for reimbursing or refunding customs. These fees are charged by the country of import so we have no control over any customs/duties fees associated with your order. The limits for duty-free packages are established by your local customs authorities. Please check your local customs website for more info: https://www.dutycalculator.com/.

  At this time, we do not have the ability to estimate taxes and delivery before delivery.

  Canadian customers can use this link to estimate Duty & Taxes: http://www.cbsa-asfc.gc.ca/travel-voyage/dte-acl/est-cal-eng.html

  Duty is a tariff payable on goods imported. Your ship-to country collects duty and taxes on imported goods, on behalf of the Government. The rates of duty are established by the Department of Finance and can vary significantly from one product to another and one country to another. Customs and duties are based on various factors, but specifically: Country of Origin (manufacturing and textiles), and value of an item (original value, even if the item is on sale).

  There can be additional fees upon delivery beyond taxes and duties.

• Is a signature required on delivery? What options do I have for delivery?

  Signature is required for all deliveries and DHL will coordinate delivery with you directly by notifying you when they plan on delivering your order. You will have the option to have DHL change your delivery instructions with one of the following choices.

  - Schedule Delivery (Alternative Days or Time)

  - Leave in Safe Place Options

  - Leave with a Neighbor

  - Alternate Address

  - Vacation Hold

  - Collect with a DHL Express Service Center

• What countries do you ship to?

  Antigua and Barbuda / Argentina / Aruba / Australia / Austria / Bahamas / Barbados / Belgium / Belize / Bermuda / Bolivia / Brazil / Canada / Cayman Islands / Chile / Colombia / Costa Rica / Cuba / Curaçao / Denmark / Dominica / Dominican Republic / Ecuador / El Salvador / Fiji / Finland / France / Germany / Greece / Greenland / Guatemala / Holy See / Hong Kong / Iceland / Ireland / Isle of Man / Israel / Italy / Jamaica / Japan / Liechtenstein / Luxembourg / Martinique / Mexico / Monaco / Montserrat / Netherlands / Netherlands Antilles / New Zealand / Nicaragua / Norway / Poland / Portugal / Saint Kitts And Nevis / Saint Lucia / Saint Martin / Singapore / Sint Maarten / Spain / St. Vincent / Sweden / Switzerland / Trinidad and Tobago / Turks and Caicos Islands / United Kingdom / United States / Venezuela / Virgin Islands, British

• Who should I contact with questions about my international order?

  Please call 1.888.409.1907 or email info@californiakisses.com.